Privacy Notice

This privacy notice explains how Alteration Avenue handles personal data when you use themetransportform.lol, contact us, or request tailoring and clothing alteration services.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Privacy data overview

01 · Collection

Data We Collect

We may process your name, email address, phone number if you choose to provide it, your message, and your service preferences. We also process limited technical data such as server request details and browser or device information when you use the site.

We collect only the details needed to handle enquiries and manage the website.
02 · Sources

Where Data Comes From

We receive personal data from contact form submissions, email, phone calls, and other direct communications. Some technical data is generated automatically when the website is visited or used.

Most information comes directly from you when you contact us or use the site.
03 · Cookies

Cookie Types

The site uses essential cookies for core operation and privacy preference cookies to remember your choices. We do not confirm analytics or marketing cookies as active on this website.

We use only the cookie types that are necessary for the site and your saved settings.
04 · Controls

Cookie Controls

You can manage cookies through your browser settings. Essential cookies support basic site operation, and preference cookies help remember your privacy choices. If you block essential cookies, some parts of the site may not work as intended.

Cookie choices are limited to essential functions and saved preferences.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We use personal data to answer contact requests, arrange appointments, review garment details, prepare quotes, support website security, and deliver the technical functions of the site. We also use limited data to keep records and meet legal obligations.

We use personal data only for the operational purposes described here.
Third-party sharing

Service Providers

We may share data with operational partners that help us run the website, process communications, or support technical delivery. These parties are expected to use the data only for the services they provide to us and under appropriate confidentiality terms.

Service providers receive only the information needed to perform their role.
Legal basis

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when we are legally required to do so, or when disclosure is necessary to protect our rights, security, or compliance obligations.

Disclosure is limited to situations where the law or a valid request requires it.
User Rights

Your Rights

You may have rights to know what data we hold, ask for corrections, request deletion, limit certain processing, and object where the law allows. Some requests may be limited by recordkeeping duties or other legal requirements.

Your rights depend on the legal basis and the type of information involved.
Requests

How to Make a Request

To exercise your rights, use one of the contact methods listed in this policy and describe the request clearly. We will review it and respond within the period required by applicable law, subject to any lawful exceptions.

Requests are reviewed case by case and may require identity checks.
Data Retention

How Long We Keep Data

Contact and service records are kept for the time needed to respond, manage the request, maintain business records, and meet legal obligations. When data is no longer needed, it is deleted or anonymised where appropriate.

We keep data only for as long as needed for the stated purpose or legal duty.
Policy Updates

Policy Updates

If we make material changes, we will update this page and may provide additional notice where appropriate. The version in force is the one published on the website at the time you review it.

We may revise this notice when our practices or legal duties change.
GDPR
Regulation

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis and only for the purposes described in this policy. The relevant basis may depend on the type of data, the way you contact us, and the service you request.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
This section is relevant for users in the European Economic Area.
GDPR-aware data handling

Your GDPR Rights

Where applicable, you may ask to access, correct, delete, restrict, or object to certain processing of your personal data. You may also ask for portability in cases where the law provides for it. We may need to verify your identity before acting on a request.

GDPR rights are handled through the contact methods listed below.

Contact Details

Email contact
sales@themetransportform.lol
Telephone contact
+34 611 40 11 52
Postal address
Paseo de la Constitución, 19TP, 50001 Zaragoza
Privacy contact